Privacy Policy

Privacy Policy

The Privacy and Cookies Policy is intended to explain how we collect, store and discover your personal data.

This policy covers the treatment of personal information that is requested from all users who visit and register as customers. These users can be buyers (users, who buy from our store STORE.PELES.PT) and visitors (users who simply visit the website).

By purchasing our products at STORE.PELES.PT, you are agreeing to the terms of this Privacy Policy and the General Conditions of Service.

STORE.PELES.PT reserves the right to update and change this policy without prior notice. It is advisable to check the Rules Terms for any updates or changes. In the event of substantial changes to this policy, STORE.PELES.PT notify its users.

Buyers

Data collection.

At STORE.PELES.PT we collect this data when a buyer registers, logs in, makes a purchase or simply visits our store.

Type of data collected.

When registering or purchasing at STORE.PELES.PT Online store, first name, company name, e-mail, TIN, phone / cell phone, shipping address, billing address, Country are collected.

Data storage time.

Buyer data will be collected while the customer account is active.

If the buyer deletes his account, the data relating to it is deleted.

Sharing data with third parties.

STORE.PELES.PT uses and works with several companies and external services, with which it shares personal information essential to the operation of the store.

Control and privacy.

As the data owner, the buyer has the right to access, change, export and delete his data.

If the buyer has a registration, he can access, change and delete the data related to his account. The buyer can also contact STORE.PELES.PT to request these rights.

Visitors

Data collected from visitors.

We collect data whenever the visitor accesses our website:

Device and browser information (browser), network information, IP address and information on how you interact with our website.

The data collected is used for statistical purposes, provision and improvement of the service.

We can also request personal data when providing online support and contact forms.

When using online support, we ask for the name, email, phone and other information that the visitor provides to us during the provision of support. In addition to this data, we collect device and browser information (browser), network information, IP address, avatar and information on how it interacts with our website.

Time when data is collected.

At STORE.PELES.PT we collect this data when you simply visit our website, the online store STORE.PELES.PT, also in other partner domains where our store can be integrated or when you interact through online support and contact forms.

Cookies

Cookies are small text files that the internet browser (browser) stores on your computer / mobile device when you visit a website. This will help the site to recognize your device the next time you visit, allowing for more efficient navigation, without having to repeatedly enter the same information.

The cookies used do not collect information that identifies the user. Cookies collect generic information related to their preferences, such as the way users arrive and use the website or the area of the country / countries through which they access, etc.

All browsers allow the user to accept, refuse or delete cookies.

By refusing the use of cookies, you may prevent some web services from functioning correctly, which may compromise the navigation of this website.

Security of personal data.

STORE.PELES.PT follows industry security standards for storing, managing and protecting financial, confidential and personal data.

STORE.PELES.PT does not store or process credit cards. The processing of cards and respective transactions are carried out securely by companies, renowned in the market (PAYPAL, IFTHENPAY and STRIPE) with the most rigorous level of certification in the payment industry.

Despite the countless efforts we make to protect your information, there are no 100% safe or foolproof methods, so we cannot guarantee the absolute security of your data.

If there is a breach of security or breach of the data stored by STORE.PELES.PT, we will inform the competent authorities, visitors and buyers.

Destination of data.

STORE.PELES.PT does not share, assign or sell personal data to any entity other than those necessary for the operation of the STORE.PELES.PT service.

We do not use the personal data for any other purpose without the proper consent of the owner.

Control and access to your data.

CAs data owner you have the right to access, modify, export and delete your data.

If you are unable to change or access your personal data, have any questions about your personal data or this policy, or if you wish to make a suggestion about how STORE.PELES.PT processes your personal data, please contact us using the contact form.

This policy may be changed at any time. In the event of a change, all terms will come into force immediately after publication on the Site.

Last update: 4 October, 2023