General Conditions

General Conditions

1. Supply Conditions

1.1.The present General Conditions establish the rules applicable to the sales made by the Company Selep Unipessoal Lda, next referred to as Supplier, and the Customers, and regulate the rights and obligations of the parties, prevailing over any non-mandatory legal provisions.

1.2. Any exception or amendment to the General Conditions takes the form of Particular Conditions and will only be valid if formulated in writing, accepted and signed by the legal representatives of the parties, which prevail over the first.

1.3. Any conditions or specifications that the Client may insert in documentation of any nature that are inconsistent with the provisions of the General or Particular Conditions will be null and void.

2. Product Selection

2.1. The Customer is the only responsible for the selection of the product that is the object of purchase and sale, as well as for the use or function for which it is intended. Therefore (and according to what is stipulated in the catalogs, website, price lists and / or general information about the Supplier's product), the Supplier is not responsible for, nor does it guarantee that the product is completely suitable for the technical applications intended by the Customer. , nor for the fulfillment, in whole or in part, of the objectives pursued by him when making his purchase. It is suggested that whenever there are doubts in the purchase of the product, the Customer should contact the Supplier for clarification.

3. Orders

3.1. On the date of ordering the goods and / or services that the Customer intends to purchase, he must send the order by e-mail (store@peles.pt), through the website or any other expedited means, provided by the supplier. The Customer can place the order by phone, but will be responsible for any communication failures.

3.2. Purchases made until 12:00 a.m. working days (hour - Lisbon / Portugal), will be send on the same day, after that time will be send only the next work day. Orders are charged with postage and respective VAT, shown when you purchase. If the order is picked up at our premises, you can do so, as long as it is agreed in advance.

3.3. The deadline for delivery of the purchased goods, indicated by the Supplier, is merely indicative and in no case binding, for which reason the Supplier is not liable for any responsibility for the delivery of the goods outside the initially indicated period.

4. Goods Inspection

4.1. Customers can and should inspect the goods for sale, and the Customer is deemed to have made or renounced this right from the moment they receive their purchase.

5. Quantities

5.1. Any differences in quantities in the sales of goods made per unit, must be immediately communicated to the Supplier by the Customer upon delivery or collection of the goods. In any case, the Supplier reserves the right to inspect said goods before accepting the claim.

6. Payment Conditions

6.1. Unless otherwise agreed in writing, the monetary value of the goods purchased by the Customer will be paid by the Supplier to the cash supplier at the time of purchase. Failure to pay implies immediate termination of the contract.

6.2. The price of the goods may be changed by the Supplier without notice. However, the amount shown on the date of your purchase will always be paid.

6.3. The prices established by the Supplier are subject to VAT calculated at the legal rate in force at the date of issue of the invoice.

6.4. After order confirmation, the customer has a limit of 2 working days to make the payment, otherwise it is considered canceled.

7. Availability, delivery and collection of goods

7.1. The goods will be considered to be made available to the Customer at the location that will be defined by the Supplier, unless otherwise agreed in writing.

7.2. If the goods are delivered to a location defined by the Customer, the shipping / transportation expenses will be the responsibility of the Customer.

7.3. The Customer must collect the goods buy within a maximum period of 5 (five) working days after the payment of the price.

7.4. After this period has elapsed without the Client proceeding with the withdrawal of the acquired goods, except in cases of force majeure or the exclusive responsibility of the Supplier, the latter may, alternatively, assign responsibility to the Customer for the damages and losses that he has caused to the Supplier, as a result of the default.

7.5. In case the Supplier, due to the unavailability of the ordered goods (ex. Out of stock), cannot fulfill his obligation, he must inform the Customer of this fact, within a maximum period of 5 (five) days from the date of knowledge of the situation of unavailability. If the customer sees fit, he can cancel the order or ask the Supplier to supply goods of equivalent quality and price.

7.6. If the Customer does not make any payment on the due date or does not perform any other obligations in a timely manner, the Supplier may suspend on its part the fulfillment of its duties.

8. Claims

8.1. The claim deadline is 10 (ten) days, it must always be justified by the Client with proofs and / or evidences and, if possible, accompanied by the goods that motivated the claim.

9. Exchanges and Returns

9.1. Exchanges or returns will not be accepted due to the specifics of the products.

10. Delivery exceptions

10.1. After the conclusion of the order, the Supplier will not be responsible for any delays in making the goods in question available to the Customer, if such delay is due to force majeure, unforeseeable circumstances or, in general, to situations that could not reasonably be expected or preventable.

11. Competent jurisdiction

11.1. For all issues arising from this contract, the District Court of Felgueiras, Portugal, is competent.